Front Desk Evening & Night Owl

Looking to gain experience in the tourism industry & train with one of the friendliest teams in Victoria?

“Ocean Island is more than a hostel, it’s an experience – an experience akin to being kidnapped by 100 of your closest friends…” – Lonely Planet 8th Edition

The fabulous Ocean Island Inn is seeking a full time evening and overnight Front Desk Agent who enjoys meeting and working with travelers from all over the world.

Great summer job for a student, but can also continue after the summer.

Job Description:

  • Welcoming travellers to their home away from home in Victoria.
  • Taking and changing room reservations via email, phone or in person.
    Use of hotel management software including processing guest arrivals, departures and receiving payments
  • Helping to resolve any guest complaints and concerns (as well as accepting lavish praise and compliments!).
  • Providing information about our facilities and services as well as general information about points of interest in the area.
  • Providing excellent customer service.
  • Working in a casual (yet highly organized) environment with guests and staff from all walks of life and all over the world.
  • Night Audit and cash handling.
  • Working with our night cleaner and the bartender of our lounge during overnight shifts.
  • Liaising with our managers, both by email and in person to solve night time issues.
  • Running our laundry machines and folding sheets during slow periods on overnight shifts.
  • Besides front desk, you have the opportunity to learn other positions, depending on your abilities and interests, such as bartender.
  • …and most importantly, providing a safe, friendly and fun environment for our global travellers.

The Fine Print:

  • The position is full time. The weekly shifts are usually two nights of 10:30pm to 6:30am and three evenings of 2:30pm to 10:30pm.
  • Compensation starts at $15/hr for night shifts and $13/hr for evening shifts, plus commissions.
  • We’re flexible with scheduling and time off, even during the summer high season.
  • Hospitality industry discounts and freebies in Victoria and the region.
  • Our staff grow with us and there are always opportunities to advance.

Qualifications & Qualities:

  • Some experience with night shifts and in the service industry essential.
  • Experience in the hostel/ hotel/ hospitality industry preferred.
  • Experience with RoomMaster or another property management system an asset.
  • The ability to stay up all night!
  • Friendly and welcoming.
  • Calm, but firm when necessary.
  • The ability to work and successfully problem solve without supervision overnight.
  • Multi-tasker and organized.

Email your resume and cover letter (with the name of the position and why you’re right for the job!) to jobs[a]oceanisland.com. Feel free to stop by to check us out, we’re at 791 Pandora Avenue, but no paper resumes please.

The most fun you can have cleaning!

Ocean Island Inn is seeking a full-time housekeeper.
“Ocean Island is more than a hostel, it’s an experience – an experience akin to being kidnapped by 100 of your closest friends…” – Lonely Planet 8th Edition

Job Description:

  • Working with our team of convivial international housekeepers.
  • Maintaining Ocean Island Inn’s high standard of cleanliness throughout our facility.
  • Helping to provide a clean, friendly and inviting environment for our global travelers to relax and feel at home in.
  • No uniforms or dress code.

Qualifications & Qualities:

  • Enjoy cleaning and working in a fast paced environment.
  • Housekeeping experience in a hotel or other accommodation business a plus.
  • Can work independently without a lot of supervision.
  • Positive attitude.
  • Energetic, with an eye for detail.

The Fine Print:

  • Compensation starts at $13/hr.
  • Get discounts and freebies at our Lounge.
  • Practice your foreign language skills with our international guests and coworkers.
  • Hospitality industry discounts, and freebies in Victoria and the region.
  • The shifts are typically 9am-5:30pm, but can also be earlier or later in the day.
  • We are flexible with time off, so you can travel or whatnot.

For more information about Ocean Island check out www.oceanisland.com. Email your resume (with the name of the position) to jobs[a]oceanisland.com. Also feel free to drop by and check us out- we’re at 791 Pandora Avenue.

Work For Stay!

Enjoy the best of the city and country! Relax in our friendly and modern backpackers. Tour our historic city that’s got everything you need in a compact center- Chinatown, nightlife, museums, cafes, shops, etc. Access to ocean beaches, fantastic forests, lakes, rivers and mountains is minutes away by walking, bikes and public transportation.

The backpackers is located in a fully renovated 1891 heritage building close to all the action of the city as well as wonderful parks the beach and hiking trails. We are a family-owned business with approximately 30 employees, and our mission is to provide a friendly and welcoming home away from home to a wide variety of travelers from around the world.

“Ocean Island is more than a hostel, it’s an experience – an experience akin to being kidnapped by 100 of your closest friends…This funky, multicolored sleepover is a labyrinth of small dorms and private rooms…. There’s a large communal kitchen on the ground floor and a licensed lounge for breakfast, quiz nights and live music.”
Lonely Planet 12th Edition.

If you’re interested in our casual workers program, we have room year-round. The jobs vary depending on our needs at the particular time, but include:

  • Housekeeping (cleaning rooms, bathrooms, common areas, laundry, etc)
  • Painting and other minor maintenance work;
  • Gardening (seasonal);
  • Translation, and Internet research;
  • Let us know of any other skills you possess – we might be able to use them!

Jobs vary from 20 to 40 hours per week, depending on the type of work, how much you want to work and how long you are staying. Our most typical position is 20 hours of housekeeping a week. We ask for a minimum commitment of three weeks. All you need is to be legally entitled to work in Canada (meaning you have a valid Social Insurance Number), and be able to speak basic English. Casual work can also lead to permanent positions in front desk, the kitchen, bar, etc.

Here’s what you get in exchange:

  • A special discounted staff rate on accommodation in one of our dorms (we have men’s, women’s and co-ed), or possibly a private room (in the winter, depending on what type of work you’re doing and the length of your stay). Breakfast, dinner and a nightly cocktail are also included.
  • After you have paid for your accommodation, you will get $60 a week spending money (for 20 hour a week jobs) or up to $280 a week if you work more hours.
  • A fun work environment living and working with cool cats from around the world.
  • To apply please email your resume and cover letter to hiring[a]oceanisland.com. Also feel free to stop by and check us out.

We look forward to meeting you!